The Extended Warranty does not apply to those Products which are not specifically registered with Horizon Marketing Group, LLC. Each individual Product must be registered separately in order for the Extended Warranty to apply for the individual Product.
The Warranty begins as of the date of purchase from Horizon Marketing Group, LLC.
Customers can register his/her Products with Horizon Marketing Group, LLC through its website homezonesecurity.com and provide the required information as prompted by the website.
During the applicable duration of the warranty, at its option, Horizon Marketing Group, LLC will repair or replace its Products which fail to give satisfactory service due to defective workmanship or materials, or provide a refund by repaying or crediting Customer with an amount equal to the purchase price of such Products. Repair, replacement or refund shall be at the election and expense of Horizon Marketing Group, LLC and is Customer’s exclusive remedy in place of all other rights and remedies. To obtain warranty service, return products to the Horizon Marketing Group, LLC Customer Service Center. By repairing or replacing a Product, or providing a refund, Horizon Marketing Group, LLC does not waive a claim that a Product nevertheless has been subject to abnormal use.
In addition to any limitations outlined in warranty statements provided with the Product, Horizon Marketing Group, LLC does NOT provide any warranty for (1) products labeled other than Home Zone Security or (2) products subjected to “abnormal use”. “Abnormal use” includes misuse, accident, modification, unreasonable use, abuse, neglect, lack of maintenance, use in product-related service, or use after the product is significantly worn. Abnormal use of tool storage units also includes, without limitation, situations when a unit is pulled using a mechanical vehicle, rolled over large drops, used in a highly corrosive environment, used as a step stool, modified with non- Horizon Marketing Group, LLC parts, overloaded or modified in any way.
Horizon Marketing Group, LLC strongly encourages you to send returns with a tracking number or delivery confirmation number. Horizon Marketing Group, LLC recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to Horizon Marketing Group, LLC or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. Horizon Marketing Group, LLC is not responsible for lost or damaged returns.
If you choose not to (1) use a carrier that offers tracking or (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping. Replacement or refund will not be issued unless a valid proof of delivery can be provided.
THE FOREGOING WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES NOT EXPRESSLY SET FORTH HEREIN, WHETHER EXPRESS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Descriptions of Product contained in this website are for the sole purpose of identifying Product and shall not be construed as an express warranty.
Please send all correspondence to the below address:
Horizon Marketing Group, LLC
4198 Industry Way
Flowery Branch, GA 30542